Keep your Sponsored Products advertising active to earn ad credits*

Sign in to your account to ensure your Sponsored Products campaign remains active.

Success on HAQM is all about consistency. Keep your Sponsored Products campaign running and unlock ad credits while building lasting customer relationships.

ion of dollar currency sign with a click cursor beside it

Earn ad credits by maintaining at least one active Sponsored Products campaign.* To qualify, ensure a campaign remains active until the date specified in your offer.
*Review full Terms and Conditions below.

Here's how to get started:

1

Sign in to your account for the eligible marketplace

2

Review your daily budget and end dates

3

Maintain your Sponsored Products advertising

Sign in to get started

FAQs:

What are advertising promotions offered by HAQM Ads?

HAQM Ads helps advertisers drive sustained growth by offering ad credits to eligible advertisers who complete specific actions within designated timeframes.

How do advertising promotions work?

Advertising promotions on HAQM Ads typically follow this process:

  • Notification: Eligible advertisers receive a communication with the promotional offer and its terms and conditions.
  • Qualifying actions: Advertisers must complete specific actions within a given timeframe to qualify for the ad credits.
  • Credit application: Once an advertiser completes the qualifying actions, no further action is required. If qualified, HAQM applies the ad credits to the advertiser’s account within 14 days.
  • Usage: Advertisers can then use these ad credits for their advertising campaigns before they expire as per the terms of the promotion.
What information is typically included in the promotion terms and conditions?

The promotion terms and conditions include information such as:

  • Ad product eligibility: If the promotion is specific to Sponsored Brands, Sponsored Display, Sponsored Products, or Sponsored TV.
  • Promotional period: During this time period you must perform the qualifying action to qualify for the ad credits.
  • Offer amount: The amount of ad credits offered.
  • Qualifying action: Description of the action or actions you need to take to qualify for the ad credits.
  • Award date: The date you will receive your ad credits by.
  • Expiration date: When the awarded ad credits will expire.
Will I be charged for any clicks received before/after my ad credits are available?

You’ll be charged for any clicks received before the ad credits are applied and for all advertising that exceeds the ad credits amount. You’re responsible for monitoring ad credits usage as you won’t be notified once the ad credits amount has been exhausted.

How do I check the start and end dates of my promotion?

Check your marketing communication for the promotion start and end dates, or look for the "Promotional period" in the Terms and Conditions section. Remember, this period indicates when you must complete the qualifying actions, not when you’ll receive credits.

Which ad types are eligible for promotions?

Promotion eligibility varies and may apply to sponsored ads. Always review your promotion’s terms and conditions carefully for specific ad type requirements.

What do I need to do to apply my ad credits?

Once you complete the qualifying action, HAQM will automatically apply the ad credits to your HAQM Ads account. They will be applied holistically to your billing statement at the end of a billing period. It can take up to 14 days to receive your ad credits after completing the qualifying action.

When will my credit expire?

After ad credits are applied to your account, you can view both the Award Date and Expiration Date in the Promotions Credits page in the Ads console.

How can I check my ad credits?

You can view your ad credits in two ways:

  • Through email notifications when credits are added to your account.
  • In the Ads console by going to Administration > Billing > Promotion credits.

The Summary to date section displays your active credits available for use and the promotions details table displays information about your promotion status, ad credits amount, and timeline.

  • Redeemed amount: The portion of your ad credits that has been used to cover advertising costs and applied to an invoice.
  • Remaining amount: The portion of your ad credits that is still available for future advertising costs.
  • Total promotion amount: Amount awarded in the currency of the marketplace where the ads were created.
  • Start date: Date when the ad credits became active.
  • Status:
    • Active: Currently available for use and has remaining ad credits value.
    • Future: Awarded but hasn’t reached start date.
    • Expired: Reached end date with unused ad credits.
    • Spent: Fully redeemed with no remaining ad credits.
    • Partially consumed (inactive): Partially used before the promotion ends.
Where can I find ad credits on my invoice?

Ad credits appear in the "Other Charges and Adjustments" section of your invoice. If you don’t see the expected ad credits, check the original promotional communication to verify:

  • If you completed the qualifying actions correctly.
  • If the actions were completed during the promotional period.
  • The date when HAQM will apply the ad credits.
How do I monitor my ad credit usage?

Monitor your ad credits by visiting the Summary to date section in the advertising console, displaying the Remaining amount, the portion of your promotion that is still available for future advertising costs. You won’t be notified when the ad credits are exhausted, and will be charged for all advertising that exceeds the ad credit amount.

*Terms and Conditions of the Sponsored Products Stay Active Promotion

Promotion ID: V976432660

  1. For select Sellers eligible to advertise for sponsored ads, HAQM will apply a single promotional clicks amount to the Qualifying Sellers' HAQM sponsored ads account, which can be redeemed for sponsored ads.
  2. This promotion is only available to Sellers individually invited by HAQM to participate ("Advertisers").
  3. The Advertiser must have at least one Sponsored Products campaign active until the Promotional End Date (the "Qualifying Action"). The Advertiser's Promotional End Date is defined in their marketing communication.
  4. Advertisers will be charged for any clicks received before the promotional clicks are applied and for all advertising that exceeds the promotional clicks amount. Advertisers can suspend or pause their ad(s) any time before the promotional clicks amount is exhausted if they do not wish to receive additional advertising charges. Advertisers are responsible for monitoring promotional clicks usage as Advertisers will not be notified once the promotional clicks amount is exhausted.
  5. Advertisers must complete the Qualifying Action prior to the date specified on their offer (the “Promotional Period”) to be eligible for this Promotion. This Promotion will expire for the Advertiser at the end of the Promotional Period.
  6. Advertisers can redeem this promotion once during the Promotional Period.
  7. HAQM will apply the promotional clicks to the Advertiser’s account within 14 days of completing the Qualifying Action.
  8. Any unused ad credit will expire after 30 days from the date the ad credit is applied.
  9. Advertisers must maintain an advertising account in good standing with HAQM, subject to the terms of the HAQM Advertising Agreement.
  10. This offer and the promotional clicks are non-transferable, not for resale and not redeemable for cash.
  11. This offer is void where prohibited by law and in the event of fraud, mistake, or any failure to satisfy any terms of the offer.
  12. The Advertiser’s use of the promotional clicks constitutes the Advertiser’s acceptance of these Terms and Conditions.
  13. Advertisers must have a valid payment method for advertising fees on file to receive the promotional clicks.
  14. HAQM reserves the right, at its sole discretion, to terminate or modify this offer at any time.
  15. If the Advertiser’s advertising account is in a different currency to the one in which the Advertiser’s promotional clicks have been awarded, the actual amount of the promotional clicks may be subject to foreign currency fluctuations.
  16. The Advertiser is responsible for the payment of any taxes incurred.
  17. Limit of one ad credit per advertiser account per eligible marketplace.
  18. The currency of the promotional clicks depends on the advertiser account.